How to make a claim

 

It is important that you notify MS Amlin (the insurer) of any incident (irrespective of who may be to blame), that may lead to a claim, at your earliest opportunity.

 

When you need to report an incident which may give rise to a claim, please provide MS Amlin the following information;

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• your policy number, your name and your driver’s name;

• your vehicle make, model and registration details;

• date, time and place where the incident occurred;

• the nature of the incident and the damage to the vehicles;

• name and address of the other driver, their insurance company, policy number and vehicle registration number;

• note the number of passengers in the third party’s vehicle;

• take photos, if safe to do so, of the accident scene and the other driver’s damage;

• police incident reference if applicable;

• details of any witnesses including passengers in your vehicle; and

• a copy of the tachograph record and CCTV footage if available.

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MS Amlin key claims contact details

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Glass and Windscreen helpline please call 01245 396260.

 

To make a claim for all other damage Please telephone their 24 hour helpline on 01245 396612.

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