Peliwica Equine Mortality
& Vets fees insurance.

Peliwica's Equine product offers a wide range of cover options to enable Brokers to meet their customers various needs and budgets.

 

Our Equine product can be conveniently transacted via our digital Broker portal, with real-time quotes and the option to instantly bind cover for approved risks.

 

We work with an A- Rated UK based insurer as the carrier for this product, which gives us a very strong, credible and sustainable offering, allowing us to help our Brokers to grow a profitable book of business.

 

Product Key Features

• Catering for leisure horses, sport horses, older horses and bloodstock

• Sum Insured up to £50,000 without referral

• Full cover (injury and illness) until age 25

• Various cover options to suit customer needs and budget

• Bespoke policies – add what is required and leave off what isn’t

• Tailored excess – numerous options to incorporate fixed excess and optional co-insurance at various levels

• Vets Fees coverage up to £7,500 per incident and up to £10,000 for life-saving surgery

• Wide range of horse activities covered

• Stand-alone vet’s fees option to cover accidental external injury and colic only

• Clear-cut, transparent policy wordings

• Full cover from day 1 for currently insured horses (and new purchases in certain circumstances)

 

Digital Broker Portal features

• Instant quote and bind through digital platform for acceptable risks

• Automatic underwriting function, significantly reducing turnaround time and improving efficiency at both ends

• Record of all transactions and underwriter/broker comments for audit purposes

• Customer vulnerability Marker, enabling quick and easy visibility of vulnerable customers

• Automated KYC and compliance checks at bind stage

• Quote and policy documentation produced instantly and attached to customer’s record

• Ad hoc documents can be uploaded by brokers for underwriting review e.g. vetting certificates

• Policy management (MTA’s/renewals/cancellations) can all be transacted via the portal

• Claims details and progress attached to policy record for ease of reference

• MI dashboard available Service Levels

• Quick turnaround for in-house referred quotes (max 4 hours)

• Direct access to underwriters via portal/email/phone

• Dedicated email and phone numbers

• Knowledgeable and helpful staff

 

Claims Handling

• Easy claims submissions (online, email or post)

• Fast claims service – we aim to acknowledge and pre-assess all claims within 1 working day of receipt

• Online survey link sent out with each claim settlement to encourage customer feedback

• 100% of feedback forms completed within the last 12 month claims period rated us 5/5 for speed of settlement Compliance & Governance

• Full complaints audit trail visible through the digital portal

• All claims calls are recorded

• KYC and compliance checks carried out at claims payment stage

• Comprehensive policy and compliance documentation in place

• Complaints, claims and servicing reporting in place

 

Product, Premiums, Conversions and Commissions

• Competitive pricing with monthly benchmarking carried out

• Competitive product offering with monthly benchmarking carries out

• Monthly Broker partner sessions to review product and sales performance to support growth with Brokers New Business and Renewal conversion rates

• Commission starting from 10% (Unless a roll-over book is in place)

• Increased commission dependent on policy volumes, premiums and additional product take up.

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Target Market

The equine product range is designed for individuals resident in the United Kingdom or the Isle of Man that are using their horse for pleasure, recreational or competitive riding purposes.

 

Horses that are owned or on loan can be covered from the age of 30 days and cover includes travel to Western Europe on a temporary basis.

 

Product Oversight & Governance Review and Fair Value Assessment documentation is available for each type of equine product and will be provided on the completion of a signed TOBA.

 

​​Additional add-on Products available with our Equine product

 

•Equine excess protection add-on

• Saddlery & Tack add-on

• Horse Trailer add-on